Yes. A patch test is required before your appointment to check for potential allergic reactions to the products being used. Even if you’ve had colour before, allergies can develop over time. Services cannot be carried out without a valid skin sensitivity test.

Yes. I’m a fully mobile colourist, so I bring everything needed to your home for both your patch test and appointment. You can enjoy a professional salon-quality service from the comfort of your own space.

A 25% deposit is required to secure your appointment. Until the deposit has been paid, your date and time are not guaranteed and may be offered to another client. The deposit will be deducted from your final bill.

At least 48 hours’ notice is required for cancellations or rescheduling. If you give less than 48 hours’ notice, your deposit will be non-refundable.

If you cancel or reschedule at least 48 hours before your appointment, your deposit can either be refunded or transferred to your new appointment date.

I recommend booking in advance, particularly for larger colour services or if you have a specific date in mind. If you’re booking for a special event, the earlier you book, the better your chances of securing your preferred date.

Not sure which service is right for you? Simply book a free consultation. We’ll discuss your hair, goals and budget and find the most suitable service for you.

Appointment times vary depending on the service and your individual hair. I’ll allow plenty of time for your appointment so you never feel rushed. If you’re unsure how long your service will take, just get in touch.

No. I specialise in colour and currently don’t offer cutting services.

If you have any concerns about your service, please get in touch within 7 days. If the result doesn’t reflect what we agreed during your consultation, I’ll be happy to discuss a suitable correction.

If you simply decide you’d prefer a different colour after your appointment, this is considered a change of heart rather than a correction. Any additional service, time or products required will be charged accordingly.

Corrections are not covered if your hair has been altered by another stylist, salon or yourself after the appointment. This includes box dye, home colour, cutting your hair, at-home treatments or other DIY adjustments.

Hair colouring is generally considered safe during pregnancy. The NHS advises that the chemicals in permanent and semi-permanent hair dyes are not highly toxic, and available evidence suggests that colouring your hair during pregnancy is usually safe. If you have any concerns, please speak to your midwife or doctor before your appointment.

Absolutely. If you’d prefer a quieter appointment, just let me know. Whether you’re feeling socially drained, anxious, overwhelmed or simply fancy some peace and quiet, there’s no pressure to chat.